SAP Solution Manager Online Training

SAP Solution Manager Online Training Course Details

SAP Solution Manager Overview

Introduction to SAP Solution Manager
Evolution of SAP Solution Manager
Need for SAP Solution Manager
Support for ITIL Process

* SAP Solution Manager Tools and functionalities

Overview of SAP Solution Manager Functionalities in operation

* Installing SAP Solution Manager

Hardware and Software Requirements
Installation Procedures

* Technical Configuration

Initial and Basic Configuration
Creation of System Landscape
Generation of RFC destinations
Creation of logical component
Establish connection from satellite systems to solution manager system

* Maintenance Optimizer

Overview of Maintenance Optimizer
Configuration and use of Maintenance Optimizer

* Early Watch Alert

Overview of Early Watch Alert function
SDCCN activation
Configuration Early Watch Alert session

* Monitoring in SAP Solution Manager

Overview of monitoring concepts
Overview and Configuration of CCMS
Integrates solution manager system with CCMS
Solution Monitoring
Business Process Monitoring

* Service Desk

Overview of Service Desk concepts
Basic configuration
Processing of a Service Ticket in the support organization
Create service desk message from satellite systems

* Change Request Management

Overview of Change Request Management
Overview of various elements of Change Request Management
Issue Management
Project Management